Sydney Inner West, NSW
0413-203-523
info@rdt121.com
8.30 AM to 7.30 PM / 6 Days

Terms of Services

TERMS OF SERVICE

By using the service from “RDT121 Driving School” you are agreeing to be bound by the following terms and conditions (Terms of Service) with “RDT121 Driving School” – ABN 65683063160.

RDT121 Driving School reserves the right to update and change the Terms of Service without notice.

NON-ATTENDANCE

  • If a lesson is “cancelled” or requested to be “rescheduled” by the Student for whatever the reason is, within 24 hours of the start time of the lesson, the Student will be charged a full cancellation fee, which is the cost of the lesson/s that was/were booked.
  • Non attendance of a lesson will be treated as a cancellation.

CANCELLATIONS

  • The full lesson fee will be charged for whatever time period the lesson was booked if cancelled given less than “1 business day of notice” by the Student. Because we are unable to re-fill the booking space that we have reserved for you at this short notice. Time is money and our Business is the “Time”.
  • A “Driving test Package fee” or a “Car hire fee” for the Road Driving Test is fully payable if this booked service is cancelled by the Student given less than “2 business days of notice”. As we are unable to re-fill the booking space we reserved for you at a short notice for another Driving Test package. Please Note – We take it seriously and give highest priority to a “Driving test package booking” and block the hour, sometimes month/s beforehand and refuse to accept another “driving test package” or “car hire request” for the same time from a different Student. So, if you have booked it weeks before and cancel it all within 2 business days of the test time, it causes a total loss to the business, which is unethical and thus is fully payable (the “driving test package fee” or the “car hire fee” whichever is booked) by the Student. We are committed to our job and strictly follow the schedules, we don’t get paid staying at home in case of sickness, similarly we don’t expect not to get paid when we keep aside all our priorities and reserve the time for “You” and you cancel it with a short notice and make us out of job and empty pocket. That’s not acceptable.
  • If a driving test is “Terminated” by the testing officer due to any shortcomings of the applicant (including – incorrectly filled log book, missing of any required documents, etc.) the full “Driving test package fee” is payable to RDT121 by the Student.
  • If a driving test is “Rescheduled” by the “Service NSW” for any reason on the same day of the test, the “2.5 hrs lesson fee” is payable to RDT121 by the Student for the service booked with us.
  • If the test is “Terminated” due to the fault of the Driving School Car, “No Fee” will be charged and a Full Fee of the “New driving test booking for Service NSW” will be compensated to the Applicant.
  • Usually a Lesson package purchased is valid up-to 3 Months from the date of purchase/start of the lesson. However, Packages with “multiple times driving test car hire options” are valid up to 6 months.
  • Once passed the driving test, the remaining (if there is any) service of the package will be terminated, and it’s not transferable or refundable.
  • Once a package is purchased can’t be cancelled just because of “Change of Mind”. However, you can request to transfer the remaining service to your recommended Student.
  • Very rarely we need to reschedule a lesson with a short notice if the regular instructor cannot attend for any unforeseen reasons. If this happens, the booked lesson will be rescheduled for free of cost if “this is a part of the paid lesson package or paid earlier”.

TERMS OF USE WITH REGARD TO INSTRUCTOR VEHICLE FOR DRIVING TEST:
Upon requesting the rental of an Instructor vehicle for the purposes of participating in the driving test, the Student takes full responsibility for:

  1. Damage to the vehicle if Student is “at fault” or cannot identify nor have details of the person “at fault”. In such an event the Student agrees to pay a lump sum of $750 as part of the insurance claim excesses fee or the repair cost if it’s less than $750.
  2. theft or loss of the vehicle.

SPECIAL NOTE –

  1. “Any fine/s Issued” (including the traffic offence – like Speeding, running through Red Lights, Driving without carrying a valid License, using Mobile Phone, etc. ) during the driving lessons and/or driving test, regardless of when those are issued by the relevant authority is Payable by the Student. Note – Students are strictly Forbidden to touch their Mobile phone while occupying the driving seat as long as the car is “On & not Parked”.
  2. If RDT121 Driving School or its Instructor has to undergo any proceedings to recover any of this cost will have the rights to claim the “Loss of time” payment at the hourly rate of the lesson in doing so.